STAFF at a Sauchie care home were praised as the facility received a positive inspection report.

Members of the Care Inspectorate visited Hillview Court, on Whiteyetts, during an unannounced inspection on October 8-10.

Hillview Court is a purpose-built care home which is split into seven units to cater for different needs.

Two units work with people with dementia, one for frail older people, three for learning disabilities and one for people with an acquired brain injury.

The home was graded using a six-point scale, where 1 is unsatisfactory and 6 is excellent, with the facility picking up 4 (good) on two categories.

Hillview was assessed on how well they support people’s wellbeing and how good the staff team is, with the latter proving to be a particular source of pride for the home.

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“People told us the staff were kind and caring,” inspectors wrote. “We observed some warm and caring interactions between staff and people in each unit.

“Relatives said the staff were approachable and that they would raise any concern they had with them.

“Most staff presented as happy working in the home and all staff demonstrated a good knowledge of people’s needs and how these could best be met.”

Staff routinely improved their training and also had regular meetings with supervisors to discuss any concerns or development they had.

An area of improvement was placed on Hillview in relation to staff, asking that “the provider should carry out an analysis of people’s support needs to ensure previously assessed needs are accurate.”

As for the wellbeing grade, inspectors noted that residents enjoyed a “trusting and respectful relationship” with staff, who ensured medication was delivered on time.

The report went on: “We found that staff identified, assessed and monitored the health needs of people.

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“Where there had been any health related concerns, healthcare professionals had been contacted quickly for advice.

“We observed the mealtime experience to be relaxed and unhurried, meals were presented nicely, people were offered a health and balanced diet, and the special diets were catered for including fortified and modified diets.”

Hillview Court had one outstanding area for improvement from a previous inspection, which called on them to better support people with specific communication needs in participating.

Inspectors wrote: “People could be assured that the service had reviewed the current communication tools available and implemented a system where people could access a range of communication tools to help support people with specific communication needs.

“Therefore, this area for improvement has been met.”

Laura Davidson, home manager at Hillview Court, added: “ “We pride ourselves on the resident experience and we are very pleased to see this has been recognised by the Care Inspectorate.

“Our colleagues work hard to meet the health and wellbeing needs of our residents, and to build trusting and respectful relationships with them and their families.

"We were happy that this was recognised during the inspection, together with our positive mealtime experience and our effective training programme.

“We would like to thank our residents and their families for sharing their positive comments with the Care Inspectorate and we look forward to continuing to support them with the high quality care they deserve.”

The full report can be found on careinspectorate.com.