A MEMBER of staff at the Asda in Alloa has saved a diabetic customer who was suffering from a life-threatening hypoglycaemia (hypo) attack.
Jacqui Anderson, a colleague checkout operator at the store, was quick to notice the signs while on shift at the checkouts.
In fact, she noticed the signs of a diabetic hypo attack before the customer themselves could even realise.
Jacqui said: "She was on her own and started to lean against the checkouts.
"She looked unwell and I thought she was going to drop to the floor right there and then – she just looked not well at all.
“I asked her if she was okay and she said, ‘no’, so I got her a chair and sat her down. I didn’t want her to pass out.
"I stayed with her for a bit, but she looked even weaker and wasn’t getting any better at all, so I went to get her some juice and that’s when she started to come round.”
Hypo attacks occur when a diabetic person’s blood sugar levels become too low.
It can cause confusion, seizures, loss of consciousness and if left untreated, can be life threatening.
The sugary drink restored the customer’s blood sugar levels to normal, which prevented her from being in a potentially serious situation within a matter of minutes.
Jacqui continued: “If it had been five minutes later, we would’ve had to ring an ambulance and get her to hospital. Luckily, we were just in time to help her.
"Another customer sat with her until she was able to get picked up from the store and, thankfully, she’s alright now.”
The customer has now made a full recovery.
For more information on hypoglycaemia, visit www.nhs.uk/conditions/low-blood-sugar-hypoglycaemia
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